Password Expire and Reset Password Email is not coming

[usman_khalid_se]

Your password has expired

Check your email for a message with a link to update your password. This link will expire in 4 hours

I am trying to login and above message show up. I am unable to see any of my email in my inbox or in junk.

How can i log in into my account. 

[BojanS]

Hi Usman,

You can use this form provided in this help article to reset your password or security question.

Thank you! 

[usman_khalid_se]

Submitted the form and no email arrived in inbox.

Is there any customer support or ticket system

[BojanS]

Hi Usman,

I apologize for the delay in receiving an update. I’ll go ahead and follow up with the team handling your case and you can expect to receive an update via email.

Thank you for your patience.

[0f20112c]

I filled the form and haven't gotten another reset email

[PradeepH]

Hi Rachael,

Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.

Thank you

Pradeep

[82716fc2]

Hello, I am setting up my Upwork Account, but since I've used the google sign-in method, I didn't set up a password. And because of this, I cannot set-up my account because I need to type-in a password.

Please help me on this.

[PradeepH]

Hi Mark,

Thank you for your message. You can disconnect Google sign-in from the Settings page. Feel free to message us if you need further assistance.

Thank you,

Pradeep