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Password Expire and Reset Password Email is not coming

usman_khalid_se
Active Member
Usman K Member Since: Jun 22, 2015
1 of 4
Your password has expired

Check your email for a message with a link to update your password. This link will expire in 4 hours

 

I am trying to login and above message show up. I am unable to see any of my email in my inbox or in junk.

 

How can i log in into my account. 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 4

Hi Usman,

 

You can use this form provided in this help article to reset your password or security question.

 

Thank you! 

~ Bojan
Upwork
usman_khalid_se
Active Member
Usman K Member Since: Jun 22, 2015
3 of 4
Submitted the form and no email arrived in inbox.

Is there any customer support or ticket system
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 4

Hi Usman,

 

I apologize for the delay in receiving an update. I’ll go ahead and follow up with the team handling your case and you can expect to receive an update via email.

 

Thank you for your patience.

~ Bojan
Upwork