May 24, 2023 06:19:59 AM by Georgi G
Since my agency will be working on two big projects in the upcoming month, I would like to PAUSE our montly membership payments. Is this possible? If yes, then how?
May 24, 2023 08:16:35 AM by Nikola S
Thank you for reaching out to us. Could you please clarify if you are referring to an Agency Plus membership?
May 25, 2023 12:16:03 AM by Georgi G
Hi, Nikola, yes, we are on a Agency Plys membership. Is it possible to switch to the Basic version?
May 25, 2023 04:13:07 AM by Pradeep H
Thank you for your message. Switching to the Basic plan is very simple. You just need to switch to your agency profile and go to the Settings page > Membership & Connects tabs > Click 'View or edit Membership' > Hit 'Switch to Basic' button.
Please note that your plan will be downgraded from the next billing cycle and you will continue using the Agency Plus plan until the last date of your billing cycle. You can check your billing cycle here.
May 26, 2023 08:46:09 AM by Navid Z
What will happen to existing members if we choose to go back to Basic Membership plan. Will existing agency members remain able to do work for agency or not?
May 26, 2023 09:44:44 AM by Andrea G
If you are on our Agency Basic plan, you can continue working any existing jobs. However, once you’re ready to submit proposals for new projects and you no longer have a Connects balance, you’ll need to upgrade to our Agency Plus plan in order to purchase Connects.
May 26, 2023 12:06:45 AM by Georgi G
Thank you for your answer, this will indeed serve our purposes very well!