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54e25bb8
Community Member

Payment Guide

Hi, i need help. i have team onboarded on my agency. I have to pay him in advanced as agreed. Could you please help me how i can pay becuase my agency finance doesnt hold any amount right now but i can pay through my credit card.Thanks

ACCEPTED SOLUTION

Hi Muhammad,

 

You can't add funds to your agency account.

 

Thank you.

~ Aleksandar
Upwork

View solution in original post

5 REPLIES 5
g_vasilevski
Retired Team Member
Retired Team Member

Hi Muhammad,

 

Are you referring to paying your own team members? If yes:

  • The agency (not clients) is responsible for paying agency members. Payments from agencies to agency members are not protected or facilitated by Upwork.

To learn more about this, check out this Help Article. Thank you.

~ Goran
Upwork

Can i add funds by myself  to my agency account?

Hi Muhammad,

 

You can't add funds to your agency account.

 

Thank you.

~ Aleksandar
Upwork
petra_r
Community Member


Muhammad Owais A wrote:

Can i add funds by myself  to my agency account?


That would be entirely pointless, because you can't pay your agency members via Upwork.

 

I think you may be fundamentally misunderstanding how agencies work?

 

You don't pay your agency members in advance. You pay them after a client (!) has hired them through your agency and they have done the work for the client and the client has paid your agency through Upwork.

 

You then pay the agency member OUTSIDE of Upwork by whatever means you and the agency member have agreed. You can't pay your agency members through Upwork.

 

54e25bb8
Community Member

Got it now

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