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Phone number already in use on old account

Active Member
Sangbin L Member Since: Feb 4, 2020
1 of 4

I had an existing upwork account and am attempting to create a new one for use with my new agency. 

 

I closed the old account, but I can't complete the verification process on my new account because it says my phone number is already in use. 

 

Can someone from upwork support please help me with this issue? 

Thank you. 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 4

Hi Sangbin,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.


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Active Member
Sangbin L Member Since: Feb 4, 2020
3 of 4
Thank you!
Active Member
Matthew G Member Since: Feb 18, 2020
4 of 4

I am having same issue please help,

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