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c6174443
Community Member

Portfolio Documents Deleted

Hi Team,

 

I did not log in to my Upwork profile for a few weeks and my account was closed. It has been re-opened. 

 

My Portfolio work got deleted, I have a prospective client for whom I wanted to show my work. 

 

Please kindly help me restore my work. 

 

Thank you. +

 

1 REPLY 1
pradeephele
Moderator
Moderator

Hi Dharshan,

 

I am sorry to hear about your portfolio items. I can see that you're already communicating with the support team via a support ticket. You can access your support tickets here. Please don't hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern. You can also view and respond to the support ticket from the email notification sent to your registered email address. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

Thank you,
Pradeep

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