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Profile Registration.

Active Member
Andrei L Member Since: Jan 14, 2019
1 of 3
I have a question to UpWork.
Does UpWork have a clear requirements to the profile to pass validation?
I will explain my situation.
I’ve hired a worker to my company. And asked him to create a profile on UpWork.
When he created profile I’ve invited him to my agency. But after some time he received profile declination. We resubmitted it twice trying to match unknown requirement of the UpWork. Profile is 100% complete. Worker having skills required by my UpWork client. But we still receiving declination email with standard words.
As result:
- my client is waiting for the worker for already 3 days.
- if I will not provide an additional worker to the project - I can loose my client.
- I’m not growing my agency.

Is this all a goal of UpWork? To make difficulties to the Top Rated agencies?
Nikola S Moderator Member Since: Jul 2, 2020
2 of 3

Hi Andrei,


I am sorry for the late response. I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.


~ Nikola

Active Member
Andrei L Member Since: Jan 14, 2019
3 of 3
Thanks Nikola for the update. Support already contacted in did.
Hopefully we will solve this case and everybody will be happy.