How to Contact Support via Email?

[def47036]

Hi JoanneP,

I have an issue related to purchasing connects, but there's no human support on Upwork, and the robot only provides article links. Is there any way I can connect with a human?

[IvygailJ]

Hello Sardar,

I am sorry to learn that you are having issues purchasing Connects and had trouble reaching out to the support team. I'll share this report with our team for review. I checked and it looks like you are an exclusive member of an Agency. I'd recommend reaching out to your Agency owner to request access or purchasing Connects for the Agency. Feel free to visit this help page for more information. 

[50d3535a]

Yep Sardar, we are definitely stuck in Upwork Bot **Edited for Community Guidelines**. It would be so laughable if it wasn't so bad. Their reputation management rating must be at the bottom of the ocean.