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Regarding my agency member

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Active Member
Bikram S Member Since: May 21, 2017
1 of 4

Hi, one of my agency member is not able  to login as he forgot his security answer and when he want to reset it, he is not getting any email for the 6 digit code asked to be put in order to proceed further. 

Please advise.

 

Thank you,

Bikram Singh 

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 4

Hi Bikram,

 

Thanks for reaching out to us. Please let your friend know to reach out to us so that we can assist them further.

 

Thank you.

~ Aleksandar
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Active Member
Bikram S Member Since: May 21, 2017
3 of 4

Hi,
He is not even able to login to community. It shows him the same security question. His email is **Edited for Community Guidelines**

Thank you,
Bikram Singh

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
4 of 4

Hi Bikram,

 

Please let your Agency member know to reach out to us so that we can assist them further. They can reach out to us on official Upwork social media accounts and the links can be found in the footer section of the Community.

 

Thank you.

~ Aleksandar
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