Jan 21, 2022 08:50:24 AM by Evgeniya Z
Jan 21, 2022 10:35:17 AM by Bojan S
Hi Evgeniya,
I’ve escalated your request to our support team. One of our agents will reach out to you directly via support tickets to assist you with it.
Thank you!
Mar 28, 2022 06:25:50 AM Edited Mar 28, 2022 06:57:28 AM by Andrea G
Hi Bojan,
Need help to reopen my account, kindly help.
**Edited for Community Guidelines**
Thanks in advance.
Apr 5, 2022 11:03:13 PM by G M Mehraj Z
Hi Bojan,
I have opened an agency acount along with my new upwork account. While in the learning curve I,ve accidently closed the agency which I am now unable to revive. Is there anything you can do for me?
Thanks
Zaman
Apr 6, 2022 01:21:25 AM by NikolaS N
Hi G M,
Thank you for reaching out to us. Your agency account is now restored as per your request. Let us know if you need further assistance.
Apr 25, 2022 11:26:53 PM by Mariel G
Hello! I also need assistance to reopen my closed account. I sent you a direct message. Thanks in advance.
Jul 20, 2022 06:27:10 AM by Shola I
Hi,
Can you help my brother reopen his upwork account. He has tried every possible mean to get get it back but all to no avail
Jul 20, 2022 07:20:04 AM by NikolaS N
Hi Shola,
Please note that for privacy reasons, we cannot share information about another’s user’s account which we hope you understand. Could you please ask them to contact us directly on any social media they prefer and we will be happy to help?
You can direct them to Upwork's social media profiles below.
Aug 10, 2023 03:08:25 AM by Umesh K
Hi Nikola, thanks for your last support.
I closed my agency account from which I had sent money to my payoneer account. Payoneer has rejected the transfer and sent the money back to my closed account. Could you please help me get access to that closed account?
Aug 10, 2023 05:54:12 AM by Pradeep H
Hi Umesh,
Thank you for your message. I see that your agency account is already restored. You can access the Agency account from the Settings page on the top right of the screen.
- Pradeep
Aug 24, 2022 03:14:07 AM by Md Rashed K
hi, I need your help. i want to reopen my agency account, i think its closed now
Aug 24, 2022 06:26:07 AM Edited Aug 24, 2022 06:26:17 AM by Annie Jane B
Hi Md Rashed,
Thank you for reaching out to us. I shared your request with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
Aug 11, 2022 02:42:24 AM by Enobong E
Hello,
I mistakenly closed both my freelancer and client accounts while trying to close only the client account. I thought the action would close only the client account since the questions I was asked for reasons why I wanted to close the account where related only to a client account. Now I cannot login to my freelancer account anymore. I just created this account as an ad hoc one to be able to contact Upwork support.
Is there a way to get back my freelancer account, please?
Jul 16, 2023 05:19:17 AM by Nirav P
Jul 16, 2023 10:06:26 AM by Annie Jane B
Hi Nirav,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Mar 28, 2024 12:31:34 PM by Rafay Z