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gofis
Community Member

Requested api key is disabled after a month

Hi 

 

I requested one api key about 6 months ago and then created post here, after that customer support contacted me and said that key was rejected because of lack of experience and that's fine, they suggested to request it again and wait for 2 - 4 weeks. I did request it a month ago and it's disabled without no response again. 

 

Could you please let me know what should I do to get it, it should simplify our life a lot - thanks. 

 

I'm expert-vetted now and I don't think it can be rejected due to lack of exp 🙂 

Thanks in advance 

 

Best Regards

Vitalii S

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Vitalii,

 

I have followed up with the team regarding your request. One of our team members will reach out and assist you directly via a support ticket. Thank you!

~ Joanne
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