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Requested api key is disabled after a month

Active Member
VITALII S Member Since: Dec 16, 2019
1 of 2



I requested one api key about 6 months ago and then created post here, after that customer support contacted me and said that key was rejected because of lack of experience and that's fine, they suggested to request it again and wait for 2 - 4 weeks. I did request it a month ago and it's disabled without no response again. 


Could you please let me know what should I do to get it, it should simplify our life a lot - thanks. 


I'm expert-vetted now and I don't think it can be rejected due to lack of exp Smiley Happy 

Thanks in advance 


Best Regards

Vitalii S

Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 2

Hi Vitalii,


I have followed up with the team regarding your request. One of our team members will reach out and assist you directly via a support ticket. Thank you!

~ Joanne