🐈
» Forums » Agencies » Reset Password ( forget password, security an...
Page options
digitalq
Community Member

Reset Password ( forget password, security answer and email) but have user account

My Agency Account : DigitalQ

Our Freelancer account : **Edited for Community Guidelines**

 

Our Freelancer account : **Edited for Community Guidelines** - forget which email address he is used ?

 

We have a resolution that we can bid more project to utilize our bandwidth due to COVID-19

 

Our team struggling to reset their password as they are challenge in facing resetting their password along with secret answer Please let us know how do we enable and reset password for our employees account,

above are few ids which we want to initiate to work with new clients through upwork

 

Thanks,

Vivek Raghunathan

DigitalQ Information Services Pvt Ltd

IT Director

 

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Vivek,

 

This help article has detailed instructions and links needed when resetting password and security question. I see our team member is already assisting one of your team members with that. I'd also like to note that only the account owner should be logging into their account. Sharing accounts and login information isn't allowed.

 

Thank you.

~ Aleksandar
Upwork
Latest Articles
Featured Topics
Learning Paths