Solved: Replying to Support Tickets

[solutionamar]

Hi!,

Is there a way to reply to support tickets? I can't find one.

If there isn't one could you please reach out to me with a support ticket, i need to verify my certificate and the person in the ticket asked me to provide my certificate verification ID.

Edit:

I added my certificate again and saw that a support request was created so i was able to list my credentials there!

Thanks!

Ujjwal

[g_vasilevski]

Hi Ujjwal,

Please allow up to 3 days for the review to be completed. Once the review is finished our team will reach out to you with the results. Thank you.

[ericzuniga]

Hi - May I know the customer support email address? Thank you

[JoanneP]

Hi Eric,

A quick way to contact support is by clicking the "Get Support" button that shows at the bottom right corner of this page. You may be asked what type of account you need help with, please select the best option for your situation. If you don't receive the information you're looking for, you can click "Get Support" for more options, including contacting our support team.

We'd be happy to assist you here, too! Please feel free to share more information, including your Upwork registered email and username so we can check.