Subscription problems

[#1]

We've just paid the subscription for our agency and
I've added an agency member and then kicked them out.
So now I've sent an invitation once again to the same person
to add them to my team but they're not receiving the invite.
Could you please advise us as how to fix this issue?

Thank you in advance

[#2]

Hi  Shkelqeza,

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your team members. Thank you.