The image added to the overview of the agency profile is resized

[nikitagrishin]

Hi!

Recently, we decided to change the image above the Overview text in our Agency profile. Although a new image has the same suggested optimal 640px by 360px dimensions, it's displayed as a very small resized low-quality pic (shown in the screenshot attached).

Please, let us know when and how it can be fixed.

Thanks!

[BojanS]

Hi Nikita,

Could you please try using a high-resolution image with a width of 3200px and above? Additionally, try to clear your cache and cookies or using another browser to check if you`re still experiencing the same issue. 

Let us know if the issue persists.

Thank you!

[nikitagrishin]

Hi Bojan,

thanks for the reply!

Both resolutions change and different browser options didn't work. It spoils image quality right after uploading it. We've tried a lot of different resolutions and images. 

[g_vasilevski]

Thank you for the follow up, Nikita,

One of our team members will reach out to you via ticket as soon as possible and will assist you further.