Mar 26, 2020 10:09:46 AM by Nikita G
Hi!
Recently, we decided to change the image above the Overview text in our Agency profile. Although a new image has the same suggested optimal 640px by 360px dimensions, it's displayed as a very small resized low-quality pic (shown in the screenshot attached).
Please, let us know when and how it can be fixed.
Thanks!
Mar 26, 2020 10:59:44 AM by Bojan S
Hi Nikita,
Could you please try using a high-resolution image with a width of 3200px and above? Additionally, try to clear your cache and cookies or using another browser to check if you`re still experiencing the same issue.
Let us know if the issue persists.
Thank you!
Mar 27, 2020 04:05:03 AM by Nikita G
Hi Bojan,
thanks for the reply!
Both resolutions change and different browser options didn't work. It spoils image quality right after uploading it. We've tried a lot of different resolutions and images.
Mar 27, 2020 05:36:52 AM by Goran V
Thank you for the follow up, Nikita,
One of our team members will reach out to you via ticket as soon as possible and will assist you further.