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Trying to get back my agency as exclusive member but it's not working please help

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Active Member
Ritesh T Member Since: May 18, 2020
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Agency url: **Edited for Community Guidelines**
My url: https://www.upwork.com/o/profiles/users/~016c0d745da3954aa0

I was an exclusive member of the agency. A few days ago we got two contracts under my profile through an agency. By mistake agency selected non-exclusive on my profile last week. And, now can not get me back as exclusive member. 

I have two contracts through an agency so I should be able to connect back with them without any problem but this error looks like permission issue can you guys help me.

I have attached the error screenshot.

**Edited for Community Guidelines**

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 3

Hi Ritesh,

 

In order for the status to be changed to exclusive, the agency freelancer will have to have no active contracts or offers.

 

Thank you.

~ Aleksandar
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Ritesh T Member Since: May 18, 2020
3 of 3
Those contracts are from the agency it's self. There is no third party contract.