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Unable to Buy Connects

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Active Member
Lokesh S Member Since: Aug 31, 2020
1 of 2

Dear Team,

 

I am unable to buy connects into both my freelancer and agency account. Previously I had 20 connects which just magically disappeared. Can someone assist me with the same.

 

Thank You in Advance

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 2

Hi Lokesh,

 

As you are an exclusive member of the agency, you won't be able to use your freelancer membership plan or Connects.

 

Regarding the agency Connects, you’ll need to upgrade to our $20-a-month Agency Plus plan in order to purchase Connects.

 

Thank you.

~ Aleksandar
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