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Re: Unable to close Agency "Close all open proposals associated with the company" but I do

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
121 of 889

Melih and Nicholas,

 

The team will assist you with closing your agency accounts directly.

 

Thanks.

~ Valeria
Upwork
cocovic_vladimir
Active Member
Vladimir C Member Since: Aug 10, 2017
122 of 889

I'm trying to close the Agency related to my profile and I keep getting the message:

  • Close all open proposals associated with the company

Can somebody help me. 

 

Thanks. 

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
123 of 889

Vladimir,

 

It looks like you still have proposals that were submitted through the agency. One submitted just a few minutes ago. You'll need to withdraw any proposals submitted through the agency in order to be able to close it.

~ Valeria
Upwork
anilkoeri
Active Member
Anil K Member Since: Aug 28, 2017
124 of 889

I am facing same issue even i have closed all proposals.

  • Close all open proposals associated with the company

Could you please help me to close my company.

 

thanks in advace.

Anil

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
125 of 889

Hi Anil,

 

Please check archived proposals under your Agency profile and make sure to withdraw those submitted to jobs tagged as closed, before trying to close your agency again. Let me know if you need further assistance.

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anilkoeri
Active Member
Anil K Member Since: Aug 28, 2017
126 of 889

Hi Vladimir,

Now  i am getting 

  • Company has active candidacies on its behalf.

Could you please help to solve this one.

 

thank

Anil

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
127 of 889

Hi Anil,

 

Thanks for confirming. I'll check with our team and follow up with an update soon.

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mahayogi
Active Member
Mahayogi L Member Since: Aug 22, 2017
128 of 889

Hi Anil,

Please close all memberships and withdraw all proposals.

I guess it may take some time to reflect.

 

Please consult some moderator in this thread if the problem persists.

 

cheers

mahayogi

anilkoeri
Active Member
Anil K Member Since: Aug 28, 2017
129 of 889

Hi Mahayogi,

Thanks for suggestion.. There is only me as memberships and no option ot remove that. I think it is not related to memberships. 

I am getting this error..

In order to close this company please address the following:

  • Company has active candidacies on its behalf

Please help me to fix it.

 

Thanks in advance.

 

Anil

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
130 of 889

Hi Anil,

 

I can confirm your Agency profile is now closed, thank you for your patience.

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