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aarcoraci
Community Member

Unable to close Agency "Close all open proposals associated with the company" but I don't have any

I'm trying to close the Agency related to my profile and I keep getting the message:

  • Close all open proposals associated with the company

 

I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.

 

Thanks !

ACCEPTED SOLUTION
kochubei_valeria
Community Member

Hi Angel,

 

We closed your agency for you. Let us know if you have any further issues or questions.

~ Valeria
Upwork

View solution in original post

1,111 REPLIES 1,111

Hi Nitin,

 

One of our team members will reach out to you directly via a support ticket to assist you further with closing your agency.

 

Thank you.

~ Aleksandar
Upwork

I have same problem. Please help me.

sozib24
Community Member

I want to close my "agency" account

 

I don't see any "Close Agency" link under Agency Profile. 

I have no contracts or members in the agency. Could you please help me close the agency account?

Hi Sozib,

 

Your agency profile has been closed as per your request.

 

Thank you.

~ Luiggi
Upwork
qwest57
Community Member

Hi there.

I can't close my agency because of error: "Close all open proposals associated with the company". 

But have no proposals at all. Can you help with this?

BojanS
Community Manager
Community Manager

Hi Lyubomyr,

 

Your agency part of the account was closed as per your request.

 

Thank you for reaching out to us!

~ Bojan
Upwork
sumitbajaj1192
Community Member

Hi There,I want to remove my agency can you please help me to remove.But ensure it's not affected to my Profile.

Hi Sumit,

 

Your agency part of the account was closed as per your request.

 

Thank you for reaching out to us!

 

 

~ Bojan
Upwork
csharks
Community Member

Hi there,

We have any agency account and freelancer account attached to it. Now we just want to close our agency account. Withdrawed all the proposals but still unable to close out Agency account.

Can anyone hlep us.

AveryO
Community Manager
Community Manager

Hi Eldhose, 


I have closed your agency account as requested. 


~ Avery
Upwork
hameedasif
Community Member

Can you kindly close my agency?

 

I have done the following but still unable to close the agency:

I have no pending proposal or contracts in my agency but system is not lettin gme close.

 

Kindly Assist

 

Regards

Asif H.

 

 

Hi Asif,

 

Your agency profile is now closed, thank you.

~ Goran
Upwork
akjagetia
Community Member

Hi, I am unable to close my agency. I have closed all my proposals and I am the only member. Please help.

BojanS
Community Manager
Community Manager

We closed your agency part of the account as per your request, Ankit.

 

Thank you for reaching out to us!

~ Bojan
Upwork
smbatpetrosyan
Community Member

I've the same issue, please close my agency profile too.

Thanks

Hi Smbat, 

 

Your agency account is now closed. 


~ Avery
Upwork
shima_di
Community Member

Hi! I would like to close my agency, but I have on my balance sheet 0.54 USD which I cannot transfer. Tell me how to close the agency?
 

BojanS
Community Manager
Community Manager

Hi Diana,

 

We'll have one of our agents reach out to you via a support ticket to assist you with this request. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork
tomtatchell
Community Member

I'm trying to close my agency account.
I've been through the help page and can't see any open proposals or contracts.
I have no other members in the team.
There are also no pending payments and the balance of the account is $0.00
When I try and close the account, it say it cant due to open proposals.

Hi Tom,

 

Your agency part of the account was closed as pert your request.

 

Thank you!

~ Bojan
Upwork
muhammadumer222
Community Member

Hi ! I want to close to my upwork agency. I removed all mates from team and withdrawal all funds. I also checked my prosals they are all closed but I am not still able to close my agency. Anyone can help me. Tnanks

Hi Umer,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further with closing your Agency.


Thank you.

~ Aleksandar
Upwork
nx74205
Community Member

Hi! Can you help me?

I'm trying to close my agency account.
I've been through the help page and can't see any open proposals or contracts.
I have no other members in the team.
There are also no pending payments and the balance of the account is $0.00
When I try and close the account, it say it cant due to open proposals.

g_vasilevski
Retired Team Member
Retired Team Member

Hi Artyom,

 

Your agency is now closed, thank you.

~ Goran
Upwork
mehedi_wdd
Community Member

Hello there,

I can't close my agency account though I don't have any active proposal.

and I am getting an error that closes your proposal.

Thanks

BojanS
Community Manager
Community Manager

Hi Md.Mahedi,

 

Your agency part of the account was closed as per your request.

 

Thank you!

~ Bojan
Upwork
ashutoshsoni891
Community Member

Hi!

I am trying to close my Agency but it says: "In order to close this company please address the following: Close all open proposals associated with the company".I meet all the requirements to close the agency

I also followed the Upwork blog recommendations to close it but unfortunately, it didn't work at all. Could anyone please help me with the same?

 

Thanks in advance

 

Cheers!
Ash

Hi AASHUTOSH,

 

Your agency part of the account was closed as per your request, thank you! 

~ Bojan
Upwork
viktor_sh
Community Member

Hi! I have checked everywhere. Everything is closed. Probably I need your help here.

 

Thank you in advance

Hi Viktor,

 

Your agency is now closed, thank you.

~ Goran
Upwork
pawar_vishal
Community Member

Hello,

I want to close my agency but when I am trying to close it, it is giving me an error of "Close all open proposals associated with the company "

 

I checked that currently No open proposal is associated with my ageny but still it is goving me the same error. I have mentioned the error as an attachment.

 

Kindly Help

Vishal

 

 

Hello There,

 

I am not able to submit proposals. I have attached the error image. It is saying that my agency is suspended and if I am going to cloase my agency, the agency is also not closing.

Kindly help

Hi Vishal,

 

I checked your account, and it looks like you already have an open ticket regarding this concern. One of our team members will update your ticket and assist you further. Thank you!

~ Joanne
Upwork
mbulut1
Community Member

Please close my agency account. 

g_vasilevski
Retired Team Member
Retired Team Member

Hi Mustafa,


Please reach out to me via PM (click on my name) and share the name of the agency profile you would like to be closed. Thank you.

~ Goran
Upwork

Hi, I need my Agency closed as well but I don't see how is that possible of doing without calling someone.
So I would love to close it for now but would like to be able to open it again in the future, is that possible? 

Hi Stefan,

 

I went ahead and closed your agency. If you want to reopen it in the future, please let us know.

 

Thank you.

~ Aleksandar
Upwork

Hi,

 

I am not able to close my agency as well. I have removed all team members and I don't have any active contracts. Actually, I have never applied to any jobs since I started. Please help!

 

Thanks

Hi Sathya,

 

Your agency is now closed as per your request. Let us know if you need further help.

 

Thank you.

~ Aleksandar
Upwork

Thanks much!
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