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Unable to close Agency "Close all open proposals associated with the company" but I don't have any

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Active Member
Emre K Member Since: May 28, 2018
181 of 220

Hello,

 

When I try to close my agency, I am getting this error:

Spoiler

To close this company please address the following:

  • Close all open proposals associated with the company

 

I have no Offers, Invitation s to interview, Active proposals and Submitted proposals. Also I can not access to delete developers. I would like to ask for help closing the agency profile.

 

Thanks.

 

Any idea?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
182 of 220

Hi Emre,

 

Your agency is now closed, thank you.


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Active Member
Hadley Allen O Member Since: Aug 19, 2019
183 of 220

I know that this topic was raised before, but I'm experiencing an issue and am asking a support team for help (the option of addressing them directly is not working).

 

I'm trying to close my agency profile, and I have no active proposals or contracts, but the system still tells me to close all active proposals. I went to see the proposals and I have 0 in every line. I would like to ask for help closing the agency profile.

 

Thank you!

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
184 of 220

Hi Hadley, 

The Customer Support Team will close your agency account from their end as requested.


-Avery
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Active Member
Pankaj K Member Since: Sep 25, 2015
185 of 220

I need to close my agency profile so that I can join my new agency which is on some other user's ID. It doesnt allow me. This is the message I am getting. I have closed all proposals though.

 

In order to close this company please address the following:

  • Close all open proposals associated with the company

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
186 of 220

Hi Pankaj,

 

One of our team members will reach out to you directly via a support ticket to assist you further and close your agency.

 

Thank you.

~ Aleksandar
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Active Member
Nitin B Member Since: Mar 22, 2019
187 of 220

Hey Moderators & Admin,

 

i am unable to delete my upwork agency account since I created a long ago and now I wanted to work Individually, whenver i wanted to try to delete agency account it shows close all proposal.

but I have no active proposal.

can you guys please help me to delete?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
188 of 220

Hi Nitin,

 

One of our team members will reach out to you directly via a support ticket to assist you further with closing your agency.

 

Thank you.

~ Aleksandar
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Active Member
Lyubomyr F Member Since: Jan 13, 2020
189 of 220

Hi there.

I can't close my agency because of error: "Close all open proposals associated with the company". 

But have no proposals at all. Can you help with this?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
190 of 220

Hi Lyubomyr,

 

Your agency part of the account was closed as per your request.

 

Thank you for reaching out to us!

~ Bojan
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