Jun 21, 2017 10:10:18 AM by Angel A
I'm trying to close the Agency related to my profile and I keep getting the message:
I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.
Thanks !
Solved! Go to Solution.
Jun 21, 2017 11:27:06 AM by Valeria K
Hi Angel,
We closed your agency for you. Let us know if you have any further issues or questions.
Nov 29, 2020 04:20:58 AM by Arnab D
I can not close my AGENCY. Each time it ask for password confirmation after clicking the close all agency link. Then after password is given, it redirects me to find a job page
Nov 30, 2020 01:24:09 AM by Muhammad Adil Y
I want to close my Agency account. Each time I try it asks for password confirmation, Then after password confirmation it redirects me to find job page.
Nov 30, 2020 02:27:32 AM by Aleksandar D
Hi Muhammad,
Please withdraw all of your proposals so that we can go ahead and close your agency.
Thank you.
Nov 30, 2020 04:00:49 AM by Aleksandar D
Hi Muhammad,
Thanks for following up! I went ahead and closed your agency. Let us know if you need further assistance.
Thank you.
Dec 1, 2020 11:55:31 PM Edited Dec 1, 2020 11:59:07 PM by Hui Y
Hi. Can you help me to close my agency account? It keeps redirecting me to the login page and after logging in, it keeps redirecting me to the find jobs page
Dec 2, 2020 12:19:47 AM by Aleksandar D
Hi Hui,
Your agency is now closed. Let us know if you need further help.
Thank you.
Dec 2, 2020 12:50:28 PM Edited Dec 2, 2020 12:50:52 PM by Nikita I
Hello,
I need assistance with closing my agency as well - keeps redirecting me to password screen
Regards,
Nikita
Dec 2, 2020 01:16:22 PM by Bojan S
We closed your agency account as per your request, Nikita.
Thank you for reaching out to us!
Dec 5, 2020 07:32:51 AM by Gaurav K
I want to close my agency account, I have recently created it but don't need it now.
Dec 5, 2020 11:46:55 AM by Nikola S
Hi Gaurav,
Thank you for reaching out to us. I closed your agency profile as per your request.
Dec 7, 2020 03:34:12 AM by Onur G
Hello~ I hope you can close my agency account.
I tried it myself, however, it seems not working.
Dec 7, 2020 03:46:33 AM by Aleksandar D
Hi Onur,
Your agency is now closed. Let us know if you need further help.
Thank you.
Dec 9, 2020 08:35:38 AM by Tushar R
I am not to close my agency profile. When i click on "close my agency link" it takes me on a page asking me to renter the password and press continue. when i do so my agency home page reopens.
Need an immediate support regarding it!
Dec 9, 2020 10:12:40 AM by Andrea G
Hi Tushar,
Your Agency has been closed as per your request.
Thanks!
Dec 11, 2020 05:14:48 AM by Olga V
Hello i tried to close my agency but cant do it could you please help me.
Dec 24, 2020 12:51:54 AM Edited Dec 24, 2020 12:55:07 AM by Goran V
Hello, I want to close my associated agency '**Edited for Community Guidelines**
'. But, **Edited for Community Guidelines**
>agency settings>Close my agency is
Dec 24, 2020 01:09:31 AM Edited Dec 24, 2020 02:11:49 AM by Goran V
Hi,
Thank you. **Edited for Community Guidelines**
is now closed.
But now, I can't see my profile image in top bar. **Edited for Community Guidelines**
And, I am associated with webbykey still showing. **Edited for Community Guidelines**
Dec 24, 2020 02:13:14 AM by Goran V
Hi Mrinal,
I checked your profile and was not able to view the agency on your profile. Could you double check now and let me know if you`re still seeing it on your end? Thank you.
Jun 11, 2021 07:24:42 AM Edited Jun 11, 2021 07:39:50 AM by Muhammad A
Hi
I am trying to close my agency but its giving an alert to contact customer support, i've withdrawn all proposals and removed team members, there are no payment dues. need help, Thanks
Jun 11, 2021 08:11:52 AM by Andrea G
Hi Muhammad,
I've closed your Agency as per your request.
Thanks!
Jun 11, 2021 08:43:29 AM Edited Jun 11, 2021 08:46:12 AM by Muhammad A
Hello Andrea,
Thank you for closing the agency.
Although the agency is not showing under profile, I am still seeing it under my teams tab in profile settings.
also now jobs aren't showing on find work screen
I've attached both screenshots.
Jun 11, 2021 09:40:24 AM by Andrea G
Thank you for following up with this, Muhammad. Someone from our team will reach out to you via support ticket in order to assist you further.
Jan 2, 2021 03:28:34 AM by Pushkar S
Hello Goran,
I am new here, I need to deactivate my agency profile as by mistake I added the agency profile.
Thanks.
Jan 2, 2021 04:41:47 AM by Nikola S
Hi Pushkar,
Thank you for reaching out to us. I closed your agency account as per your request.
Jan 6, 2021 12:05:27 AM by Farhan Ahmed P
Hello, I had built an agency but realized i don't need it. Now I'm unable to close the agency and my freelancer profile still has "associated with " written. I want it to be removed.
Closing an agency is not working. it's still there "AiFi Lab"
I want to keep my freelance profile active.
Can you help me out here.
Jan 6, 2021 01:49:13 AM by Aleksandar D
Hi Farhan,
In order to close your agency, you need to change your status from Exclusive to Non-Exclusive. To update your status, please switch to your agency profile and go to Settings > Members & Permissions. On the page, you should be able to see a link saying 'Exclusive' as shown in this screenshot. Click on it and a popup will open. From there, you can update the status by selecting 'Non-Exclusive' in the 'Agency Freelancer' dropdown as shown in this screenshot. Once you are done with that, you can let us know here so that we can go ahead and close your agency.
Thank you.
May 2, 2021 02:21:20 PM by Luiggi R
Hi Saurabh,
Your agency profile has been closed as per your request.
Thank you.
May 20, 2021 06:37:15 AM by Farhan Z
Thank you for using Upwork. At this time we are unable to close your account. You have one or more open proposals. Please visit your Proposals page and close your proposals. Please note: For security purposes, you will not be able to change your username, or open a new account with the same email address.
Please close my agency account