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Unable to close Agency "Close all open proposals associated with the company" but I don't have any

Active Member
Aleksandr S Member Since: Jun 17, 2018
11 of 198


Ace Contributor
Farrah M Member Since: Sep 14, 2015
12 of 198

Hi Bojan, 


I am facing the same issue. All cleared, even on my freelancer's profile. Would you pleaes help me close it? Thank you! 

Bojan S Moderator Member Since: Mar 9, 2018
13 of 198

Hi Farrah,


One of our agents will reach out to you shortly and assist you in closing your agency, thank you for reaching out to us!

~ Bojan
Active Member
Amit D Member Since: Sep 7, 2019
14 of 198

have the same issue, please close my upwork profile. I dont have any open contract/proposal, yet i get the error:


Thank you for using Upwork.

At this time we are unable to close your account. You have one or more open proposals. Please visit your Proposals page and close your proposals.

Please note: For security purposes, you will not be able to change your username, or open a new account with the same email address.

If you need help, please contact Support Services.

Avery O Moderator Member Since: Nov 23, 2015
15 of 198

Hi Amit, 

It looks like you are already being assisted through an email support ticket. Let us know if our team can assist you here further.

Active Member
Artem M Member Since: Sep 25, 2019
16 of 198

I have closed all my active proposals, but I can not close my agency!

Goran V Moderator Member Since: Mar 24, 2017
17 of 198

Hi Artem,


Your agency is now closed, if further help is needed let me know. Thank you.

Active Member
Julieta C Member Since: Aug 14, 2018
18 of 198

Hi  I have the same issue, I cannot close my Agency and I´ve already removed all members and proposals. It says me "Close all open proposals associated with the company" and I dontá have any

Goran V Moderator Member Since: Mar 24, 2017
19 of 198

Hi Julieta,


Looks like you have already closed your agency. If you need any additional help let me know, thank you.

Active Member
Gevorg S Member Since: Nov 16, 2017
20 of 198

Hi dear Valeria, Same story with me I can't close my agenc.

Under 6 months I don't have any open proposals.
my agency name is **Edited for Community Guidelines**