Unable to close Agency "Close all open proposals associated with the company" but I don't have any

[Aleksandr S]

Thanks!

[Farrah M]

Hi Bojan, 

I am facing the same issue. All cleared, even on my freelancer's profile. Would you pleaes help me close it? Thank you! 

[Bojan S]

Hi Farrah,

One of our agents will reach out to you shortly and assist you in closing your agency, thank you for reaching out to us!

[Amit D]

have the same issue, please close my upwork profile. I dont have any open contract/proposal, yet i get the error:

Thank you for using Upwork.

At this time we are unable to close your account. You have one or more open proposals. Please visit your Proposals page and close your proposals.

Please note: For security purposes, you will not be able to change your username, or open a new account with the same email address.

If you need help, please contact Support Services.

[Avery O]

Hi Amit, 

It looks like you are already being assisted through an email support ticket. Let us know if our team can assist you here further.

[Artem M]

I have closed all my active proposals, but I can not close my agency!

[Goran V]

Hi Artem,

Your agency is now closed, if further help is needed let me know. Thank you.

[Julieta C]

Hi  I have the same issue, I cannot close my Agency and I´ve already removed all members and proposals. It says me "Close all open proposals associated with the company" and I dontá have any

[Goran V]

Hi Julieta,

Looks like you have already closed your agency. If you need any additional help let me know, thank you.

[Gevorg S]

Hi dear Valeria, Same story with me I can't close my agenc.

Under 6 months I don't have any open proposals.
my agency name is **Edited for Community Guidelines**