Unable to close Agency "Close all open proposals associated with the company" but I don't have any

[Goran V]

Hi Gevorg,

Your agency is now closed, if further help is needed let me know. Thank you.

[Tejas S]

I am having the same issue and I need mine to be closed as well.... All my proposals have been withdrawn however I am still getting the same error message when I try to close it. Please assist. Thank you.

[Avery O]

Hi Tejas, 

I'll go ahead and close your agency account for you as requested. 

[Mahmood A]

I'm not able to close my account or my agency, it says I have open proposals even though I don't have any open proposals. Can you close my agency and my account ?

Thanks

[Valeria K]

Mahmood,

Would you like both your agency and your freelancer account closed?

[Mahmood A]

yes

[Avery O]

Hi Mahmood, 

We checked your account and it looks like this issue needs to be investigated further. Please lodge a ticket with our support team so that we can address this issue.

[Mahayogi L]

I paid the current billing cycle, removed all members and withdrew the proposals.

But still, it is displaying 'Close all open proposals associated with the company'.

Please guide me in closing the agency.

The attachment is the screenshot of the status of my proposals.

[Valeria K]

Mahayogi, could you please try closing your agency again? Let me know if you still get the same error.

[Mahayogi L]

I do not find my agency anymore. Hope it worked now.

Thank you very much