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Unable to close Agency "Close all open proposals associated with the company" but I don't have any

Moderator
Goran V Moderator Member Since: Mar 24, 2017
21 of 198

Hi Gevorg,

 

Your agency is now closed, if further help is needed let me know. Thank you.


Untitled
Active Member
Tejas S Member Since: Nov 22, 2016
22 of 198

I am having the same issue and I need mine to be closed as well.... All my proposals have been withdrawn however I am still getting the same error message when I try to close it. Please assist. Thank you.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
23 of 198

Hi Tejas, 

I'll go ahead and close your agency account for you as requested. 


-Avery
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Active Member
Mahmood A Member Since: Aug 3, 2017
24 of 198

I'm not able to close my account or my agency, it says I have open proposals even though I don't have any open proposals. Can you close my agency and my account ?

 

Thanks

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
25 of 198

Mahmood,

 

Would you like both your agency and your freelancer account closed?

~ Valeria
Untitled
Active Member
Mahmood A Member Since: Aug 3, 2017
26 of 198

yes

Moderator
Avery O Moderator Member Since: Nov 23, 2015
27 of 198

Hi Mahmood, 

 

We checked your account and it looks like this issue needs to be investigated further. Please lodge a ticket with our support team so that we can address this issue.


-Avery
Untitled
Active Member
Mahayogi L Member Since: Aug 22, 2017
28 of 198

I paid the current billing cycle, removed all members and withdrew the proposals.

But still, it is displaying 'Close all open proposals associated with the company'.

Please guide me in closing the agency.

 

The attachment is the screenshot of the status of my proposals.

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
29 of 198

Mahayogi, could you please try closing your agency again? Let me know if you still get the same error.

~ Valeria
Untitled
Active Member
Mahayogi L Member Since: Aug 22, 2017
30 of 198

I do not find my agency anymore. Hope it worked now.

 

Thank you very much

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