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Unable to close Agency "Close all open proposals associated with the company" but I don't have any

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
31 of 510

Hi Tejas, 

I'll go ahead and close your agency account for you as requested. 


-Avery
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Active Member
Aamir W Member Since: Jan 5, 2019
32 of 510

i tried to close my agency but its not working kindly close it for me

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
33 of 510

Hi Aamir,

 

Your agency has been closed as per your request.

 

Thank you.

~ Aleksandar
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Active Member
Mahmood A Member Since: Aug 3, 2017
34 of 510

I'm not able to close my account or my agency, it says I have open proposals even though I don't have any open proposals. Can you close my agency and my account ?

 

Thanks

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
35 of 510

Mahmood,

 

Would you like both your agency and your freelancer account closed?

~ Valeria
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Active Member
Mahmood A Member Since: Aug 3, 2017
36 of 510

yes

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
37 of 510

Hi Mahmood, 

 

We checked your account and it looks like this issue needs to be investigated further. Please lodge a ticket with our support team so that we can address this issue.


-Avery
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Active Member
Mahayogi L Member Since: Aug 22, 2017
38 of 510

I paid the current billing cycle, removed all members and withdrew the proposals.

But still, it is displaying 'Close all open proposals associated with the company'.

Please guide me in closing the agency.

 

The attachment is the screenshot of the status of my proposals.

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
39 of 510

Mahayogi, could you please try closing your agency again? Let me know if you still get the same error.

~ Valeria
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Active Member
Mahayogi L Member Since: Aug 22, 2017
40 of 510

I do not find my agency anymore. Hope it worked now.

 

Thank you very much

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