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Unable to close Agency "Close all open proposals associated with the company" but I don't have any

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
41 of 850

Hi Mahmood, 

 

We checked your account and it looks like this issue needs to be investigated further. Please lodge a ticket with our support team so that we can address this issue.


-Avery
Untitled
mahayogi
Active Member
Mahayogi L Member Since: Aug 22, 2017
42 of 850

I paid the current billing cycle, removed all members and withdrew the proposals.

But still, it is displaying 'Close all open proposals associated with the company'.

Please guide me in closing the agency.

 

The attachment is the screenshot of the status of my proposals.

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
43 of 850

Mahayogi, could you please try closing your agency again? Let me know if you still get the same error.

~ Valeria
Untitled
mahayogi
Active Member
Mahayogi L Member Since: Aug 22, 2017
44 of 850

I do not find my agency anymore. Hope it worked now.

 

Thank you very much

benjievillafane
Active Member
Benjamin V Member Since: Sep 13, 2017
45 of 850

Hi, can anybody help. I am experiencing the same problem. I am trying to close my agency but every time I click on the link to close it, I get a notification that says that there must not be any open proposals. I've checked several times but our agency does not have any active proposals.

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
46 of 850

Hi Benjamin,

 

Could you please try closing the agency again and let me know if it still doesn't work?

~ Valeria
Untitled
dhansingh-rajput
Active Member
Dhansingh R Member Since: Sep 26, 2017
47 of 850

i am trying to close agency but i got same issue and not close my agency?

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
48 of 850

Hi Dhansingh,

 

Could you please make sure that the proposals in your Archived proposals page have been withdrawn? Once you've done this, please try closing your agency. 


-Avery
Untitled
arjun_phpguy
Active Member
Dipen M Member Since: Sep 11, 2015
49 of 850

I am facing same issue, can not close my agency. Can you please help?

nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
50 of 850

Hi Dipem,

Your agency profile is now closed.

~Nina
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