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Unable to close Agency "Close all open proposals associated with the company" but I don't have any

nchourasia
Active Member
Niraj C Member Since: Mar 28, 2021
821 of 848

I am unable to close the agency account i only need individual freelance account. Please let me know how to do it.

luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
822 of 848

Hi Niraj,

 

Your agency profile has been closed as per your request.

 

Thank you.

~ Luiggi

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b414d53d
Active Member
Pradeep Kumar R Member Since: Sep 21, 2020
823 of 848

Hi, I'm sending a request to close my agency account. Would appreciate help with doing the needful. Thank you. 

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
824 of 848

Hi Pradeep,

 

In order for us to close your agency, you need to change your status from Exclusive to Non-Exclusive.

 

To do so, please switch to your agency profile and go to Settings > Members & Permissions. On the page, you should be able to see a link saying 'Exclusive' as shown in this screenshot. Click on it and a popup will open. From there, you can update the status by selecting 'Non-Exclusive' in the 'Agency Freelancer' dropdown as shown in this screenshot.

 

Once you are done, let us know here so that we can proceed with the closure.

 

Thank you.

~ Aleksandar
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b414d53d
Active Member
Pradeep Kumar R Member Since: Sep 21, 2020
825 of 848

Hi Aleksandar D, 

 

I have done what you requested. Please go ahead and close the agency profile.

 

Thank you,

Pradeep. 

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
826 of 848

Hi Pradeep,

 

Your agency is now closed. Let us know if you need further help with anything.

 

Thank you.

~ Aleksandar
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almariesteffi
Active Member
Almarie Steffi A Member Since: Mar 31, 2021
827 of 848

Hi. I need to close my agency because I need to be added by a new one. I need it ASAP

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
828 of 848

Hi Almarie,

 

Your Agency has been closed as per your request.

 

Thanks!

~Andrea
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822bf3bf
Active Member
Julian M Member Since: Apr 2, 2021
829 of 848
Hello wonderful people!

How may I close the agency without calling to US?
djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
830 of 848

Hi Julian,

 

We can definitely help you with your agency closure. However, you need to do a couple of things.

 

You need to remove all members of your agency, close all contracts, make sure all payments are received and withdrawn, withdraw all proposals, and change your own status. For the first four on the list, you can check this help article and the 'Agency' dropdown for the steps.

 

To change your status, please switch to your agency profile and go to Settings > Members & Permissions and click on the 'Exclusive' link as shown in this screenshot. From there, you can update the status by selecting the 'Non-Exclusive' option and clicking on 'Save' as shown in this screenshot.

 

Once you are all done, you can come back here and let us know so that we can proceed with the closure.

 

Thank you.

~ Aleksandar
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