Unable to close Agency "Close all open proposals associated with the company" but I don't have any

Girdhari C · Mar 25, 2019 02:45:18 PM

hi,

Same issue with my account.

My account attached with 2 agencies - **Edited for community guidelines** When i try to delete, it shows message "Close all open proposals associated with the company" but i have no open praposals.

Thanks

Bojan S · Mar 25, 2019 03:09:02 PM

Hi Girdhari,

Could you please confirm if you're trying to close your account or only Agencies part of it?

Thank you.

~ Bojan

ADAM S · May 12, 2019 07:06:02 AM

I was unable to close the agency account , I just want to stick with the freelancer account , But i dont have any active proposals on agency account ....any help would be great.

Aleksandar D · May 12, 2019 07:27:28 AM

Hi ADAM,

Your agency is now closed.

Thank you.

~ Aleksandar

Harmeet S · Jun 24, 2019 10:32:29 PM

Unable to close my agency and getting this error

Avery O · Jun 25, 2019 07:43:21 PM

Hi Harmeet,

I apologise for the delay in reaching out to you. I went ahead and shared your account information with the Customer Support Team so that they can look into this and assist you further.

ETA: Hi Harmeet, the team has confirmed that you still have some pending proposals that needs to be withdrawn. Could you please go to your proposals page and withdraw these proposals so that you can close your account? Let us know if you will need further assistance, and our team will assist you further.

-Avery

Lissan H · Oct 31, 2019 12:36:34 PM

Can you please also remove my agency.
i have the same issue.
i cant remove my agency.
i also close all the proposals !!

Lissan H · Oct 31, 2019 12:39:26 PM

Can you please also remove my agency.
i have the same issue.
i cant remove my agency.
i also closed all the proposals !!

Bojan S · Oct 31, 2019 02:15:21 PM

Hi Lissan,

Your Agency part of the account is closed now, thank you!

~ Bojan

Md.Jahidul I · Feb 3, 2020 08:37:13 AM

Same problem of mine. Close my agency profile