Unable to close Agency "Close all open proposals associated with the company" but I don't have any

[Goran V]

Hi Manoj,

Your agency is now closed, if further help is needed let me know. Thank you.

[Manoj N]

Thanks.. Its closed successfully.

[Ankita T]

I am having the same issue and I need mine to be closed as well.... All my proposals have been withdrawen however I am still getting the same error message when I try to close it.

My upwork email id: **Edited for Community Guidelines**

Please assist. Thank you.

[Goran V]

Hi Ankita,

I just checked your account and was not able to locate any agency that you`re associated with. Are you referring to another account? Please send me a PM (click on my name) with more details and I will assist you further, thank you.

[Girdhari C]

hi,

Same issue with my account.

My account attached with 2 agencies - **Edited for community guidelines** When i try to delete, it shows message "Close all open proposals associated with the company" but i have no open praposals.

Thanks

[Bojan S]

Hi Girdhari,

Could you please confirm if you're trying to close your account or only Agencies part of it?

Thank you.

[ADAM S]

I was unable to close the agency account , I just want to stick with the freelancer account , But i dont have any active proposals on agency account ....any help would be great.

[Aleksandar D]

Hi ADAM,

Your agency is now closed.

Thank you.

[Harmeet S]

Unable to close my agency and getting this error

[Avery O]

Hi Harmeet, 

I apologise for the delay in reaching out to you. I went ahead and shared your account information with the Customer Support Team so that they can look into this and assist you further.

ETA: Hi Harmeet, the team has confirmed that you still have some pending proposals that needs to be withdrawn. Could you please go to your proposals page and withdraw these proposals so that you can close your account? Let us know if you will need further assistance, and our team will assist you further.