I want to cancel my agency but the close agency option not giving me any permission to close it. And there are showing a message of contact customer support but unfortunately, I don't get any way to contact Upwork customer support or submit any ticket.
Can you tell me How can I contact your support or How can I submit a ticket to get my solutions?
I have attached a screenshot of my problems.
I went ahead and closed your agency.
Please note that your profile must represent you as an individual and that all the information in your profile including your profile name needs to be accurate, truthful, and verifiable.
I was trying to contact Upwork support. I've got an agency registered and wanted to deactivate / delete it but I was unable to chat with anyone. Only the stupid bot responds with ready made answers which are of no help at all.
So, my question is - does Upwork have a customer care department and if does, how do we contact them?
I am in the same boat - anyone know how to contact customer support? - I have a technical question about something that isn't working and used to work. It's not something a community member would be able to solve I think. This seems to be one of those endless FAQ circles.
You can request help by clicking on the question mark icon located at the bottom right corner of this page and provide information about your account type as well as the issue you need help with. *Note: you must be logged in to see this option. If you don't receive the information you're looking for, you can click the "thumbs down" button to see more support options.
Please feel free to also let us know your question here and we'll be happy to assist or escalate your concern to the team that can.
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