Dec 20, 2020 11:17:04 PM by Manish J
Hello,
When I tried to close the agency profile from my account I am unable to process my request and getting
No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")
could you guys please help me with this?
Solved! Go to Solution.
Dec 21, 2020 01:29:14 AM by AleksandarD A
Hi Manish, and Nickolay,
I'm sorry to hear about your troubles while trying to close the agency. I escalated the error with the team and both of you can expect a support ticket created very soon in order to investigate this further.
Manish, I went ahead and closed your agency.
Nickolay, in order to close your agency, you need to change your status from Exclusive to Non-Exclusive. To update your status, please switch to your agency profile and go to Settings > Members & Permissions. On the page, you should be able to see a link saying 'Exclusive' as shown in this screenshot. Click on it and a popup will open. From there, you can update the status by selecting 'Non-Exclusive' in the 'Agency Freelancer' dropdown as shown in this screenshot. Once you are done with that, you can let us know here so that we can go ahead and close your agency.
Thank you.
Sep 24, 2022 06:42:52 AM by Ali H
Hi @Aleksandar D I'm facing this issue, please check I want to close my agency profile for now.
Sep 24, 2022 09:48:02 AM by Luiggi R
Hi Hassan,
Thanks for reaching out. Your agency profile has been closed as per your request.
Sep 25, 2022 02:41:39 AM by Ahsan A
Hi, I also had some errors while closing my agency account.
Please close my agency account while keeping my current freelancer account.
Thanks!
Sep 25, 2022 04:43:43 AM by Pradeep H
Hi Ahsan,
Thank you for your message. Your agency account is closed now.
Thank you,
Pradeep
Nov 6, 2022 08:24:14 AM by Abdulsamet K
Hello, I also have problems to close my agency account. I removed all team members, but I get error. Please close my agency account. Thank you.
Nov 28, 2022 07:54:50 AM by NikolaS N
Hi Darshil,
Thank you for reaching out to us. I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
Dec 22, 2020 03:52:16 AM by Fuad B
please, close my agancy i cannot do it, because of error
No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")
Dec 23, 2020 07:00:58 AM by sahid h
I'm also unable to close my agency. It's given me this error when I try to close my agency.
No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")
Dec 23, 2020 07:56:33 AM by Andrea G
Hi Sahid,
Your Agency has been closed as per your request.
Thanks!
Dec 23, 2020 01:33:26 PM by Muhammad I
I'm not able to close my agency because getting this error (No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/"))
Dec 23, 2020 02:26:13 PM Edited Dec 23, 2020 02:27:26 PM by Andrea G
Hi Muhammad,
I've closed your Agency for you.
Thanks!
Dec 26, 2020 11:20:30 AM by Mohit P
Hi ,
I am also geeting error
No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")
Please close my agency as well.
Dec 26, 2020 11:36:50 AM by AleksandarD A
Hi Mohit,
I went ahead and closed your agency. Let me know if you need further help with anything.
Thank you.
Dec 27, 2020 08:26:44 AM by NikolaS N
Hi Tiago,
Thank you for reaching out to us. I closed your agency profile as per your request.