Unable to close agency profile

[m_jakhode]

Hello, 

When I tried to close the agency profile from my account I am unable to process my request and getting 

No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")

 could you guys please help me with this? 

[JoanneP]

Hi K M Ershad,

Your agency has been closed. 

[raja_usman127]

Hi, I am getting the following error when I try to close my agency. 

No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")

[AleksandarD]

Hi Usman,

I went ahead and closed your agency. Let us know if you need further help.

Thank you.

[iqraasoft]

Hi Valeria, Im new on upwork and im almost done with freelance profile, while trying to make a speciallized profile i accidently made i made an agency profile which i wasnt supposed to but now i cant close my agency. It give this error "No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")".

would really appreciate your help. 

[AleksandarD]

Hi Hasan,

In order to close your agency, you need to change your status from Exclusive to Non-Exclusive. To update your status, please switch to your agency profile and go to Settings > Members & Permissions. On the page, you should be able to see a link saying 'Exclusive' as shown in this screenshot. Click on it and a popup will open. From there, you can update the status by selecting 'Non-Exclusive' in the 'Agency Freelancer' dropdown as shown in this screenshot. Once you are done with that, you can let us know here so that we can go ahead and close your agency.

Additionally, feel free to check out this help article to learn more about Specialized profiles and let us know if you have any questions about it.

Thank you.

[abhimanyu-katoch]

Hello, 

When I tried to close the agency profile from my account I am unable to process my request and getting

No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")

Please close my agency account  

[AleksandarD]

Hi Abhimanyu,

I went ahead and closed your agency as per your request. Let us know if you need further assistance.

Thank you.

[75579fff]

While click in "Close Agency" option in my agency profile, I am getting the following error:

No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")

Please help me with the same

[AleksandarD]

Hi Harsh,

I went ahead and closed your agency.

Thank you.

[88ca4e1b]

Hi, I recently registered an Agency called "Unified" , just to try out the teams option but don't actually need that account. Now when I try to close my Agency account, it says " No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/") " . I would like to close this agency account, please help me out.

[AleksandarD]

Hi Uchit,

I went ahead and closed your agency. Let us know if you need further help with anything else.

Thank you.

[88ca4e1b]

Thanks for the quick response Aleksandar.

[warda-mohammad]

Hello,

I am also not able to close my agency and "getting no route found" error.  Help me to close my agency!

Thank You

[BojanS]

Hi Warda,

We closed your agency account as per your request.

Thank you!

[warda-mohammad]

Thank you so much for your prompt response!

[paktech92]

Greetings, I am getting this error when i click on the 'close my agency' button 

No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")

Any help in this regard will be appreciated.

Thanks 

[BojanS]

Thank you for reaching out to us, Nadir.

Your agency account has been closed as per your request. 

[emeasy]

I am also unable to close my Agency account, there are no job or proposal open/active in that account.

When I click on 'Close my agency' button under Settings, I always get the following error:

No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")

[BojanS]

Your agency account is now closed as per your request, Awele.

Thank you!

[voidlightltd]

I'm getting the same error and need to close my agency as well. Could you help please?

[BojanS]

Hi Ashok and Matt,

We closed your agency accounts as per your requests.

Thank you!

[0b982354]

Hi, I have the same problem as the previous user. When I click the button now it says I need to contact Customer Service.

Not sure what for.

[PradeepH]

Hi Miguel,

I'm sorry to hear that you are unable to close your agency account. Your agency account has been closed as per your request.

Thank you

Pradeep H

[tusharsagc]

Hi Aleksandar, I am not able to close my agency. I don't have any open contracts/proposals and I don't have any money available to withdraw as well. I am still facing the issue. I request you to help me with it

[AleksandarD]

Hi Tushar,

I went ahead and closed your agency. Let us know if you need further help.

Thank you.