Unable to close agency profile

[Aleksandar D]

Hi Hasan,

In order to close your agency, you need to change your status from Exclusive to Non-Exclusive. To update your status, please switch to your agency profile and go to Settings > Members & Permissions. On the page, you should be able to see a link saying 'Exclusive' as shown in this screenshot. Click on it and a popup will open. From there, you can update the status by selecting 'Non-Exclusive' in the 'Agency Freelancer' dropdown as shown in this screenshot. Once you are done with that, you can let us know here so that we can go ahead and close your agency.

Additionally, feel free to check out this help article to learn more about Specialized profiles and let us know if you have any questions about it.

Thank you.

[Abhimanyu K]

Hello, 

When I tried to close the agency profile from my account I am unable to process my request and getting

No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")

Please close my agency account  

[Aleksandar D]

Hi Abhimanyu,

I went ahead and closed your agency as per your request. Let us know if you need further assistance.

Thank you.

[Harsh S K]

While click in "Close Agency" option in my agency profile, I am getting the following error:

No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")

Please help me with the same

[Aleksandar D]

Hi Harsh,

I went ahead and closed your agency.

Thank you.

[Uchit M]

Hi, I recently registered an Agency called "Unified" , just to try out the teams option but don't actually need that account. Now when I try to close my Agency account, it says " No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/") " . I would like to close this agency account, please help me out.

[Aleksandar D]

Hi Uchit,

I went ahead and closed your agency. Let us know if you need further help with anything else.

Thank you.

[Uchit M]

Thanks for the quick response Aleksandar.

[Warda M]

Hello,

I am also not able to close my agency and "getting no route found" error.  Help me to close my agency!

Thank You

[Bojan S]

Hi Warda,

We closed your agency account as per your request.

Thank you!