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Unable to close agency profile

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
31 of 85

Hi Hasan,

 

In order to close your agency, you need to change your status from Exclusive to Non-Exclusive. To update your status, please switch to your agency profile and go to Settings > Members & Permissions. On the page, you should be able to see a link saying 'Exclusive' as shown in this screenshot. Click on it and a popup will open. From there, you can update the status by selecting 'Non-Exclusive' in the 'Agency Freelancer' dropdown as shown in this screenshot. Once you are done with that, you can let us know here so that we can go ahead and close your agency.

 

Additionally, feel free to check out this help article to learn more about Specialized profiles and let us know if you have any questions about it.

 

Thank you.

~ Aleksandar
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abhimanyu-katoch
Active Member
Abhimanyu K Member Since: Mar 22, 2019
32 of 85

Hello, 

 

When I tried to close the agency profile from my account I am unable to process my request and getting

No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")

 

Please close my agency account  

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
33 of 85

Hi Abhimanyu,

 

I went ahead and closed your agency as per your request. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
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75579fff
Active Member
Harsh S K Member Since: Jan 9, 2021
34 of 85

While click in "Close Agency" option in my agency profile, I am getting the following error:

No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")

 

Please help me with the same

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
35 of 85

Hi Harsh,

 

I went ahead and closed your agency.

 

Thank you.

~ Aleksandar
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88ca4e1b
Active Member
Uchit M Member Since: Jan 11, 2021
36 of 85

Hi, I recently registered an Agency called "Unified" , just to try out the teams option but don't actually need that account. Now when I try to close my Agency account, it says " No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/") " . I would like to close this agency account, please help me out.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
37 of 85

Hi Uchit,

 

I went ahead and closed your agency. Let us know if you need further help with anything else.

 

Thank you.

~ Aleksandar
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88ca4e1b
Active Member
Uchit M Member Since: Jan 11, 2021
38 of 85

Thanks for the quick response Aleksandar.

warda-mohammad
Active Member
Warda M Member Since: Jan 11, 2021
39 of 85

Hello,

I am also not able to close my agency and "getting no route found" error.  Help me to close my agency!

Thank You

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
40 of 85

Hi Warda,

 

We closed your agency account as per your request.

 

Thank you!


~ Bojan
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