In order to close your agency, you need to change your status from Exclusive to Non-Exclusive. To update your status, please switch to your agency profile and go to Settings > Members & Permissions. On the page, you should be able to see a link saying 'Exclusive' as shown in this screenshot. Click on it and a popup will open. From there, you can update the status by selecting 'Non-Exclusive' in the 'Agency Freelancer' dropdown as shown in this screenshot. Once you are done with that, you can let us know here so that we can go ahead and close your agency.
Additionally, feel free to check out this help article to learn more about Specialized profiles and let us know if you have any questions about it.
Hi, I recently registered an Agency called "Unified" , just to try out the teams option but don't actually need that account. Now when I try to close my Agency account, it says " No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/") " . I would like to close this agency account, please help me out.