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Unable to close agency profile

mritusmoi
Active Member
Mrinmoy K Member Since: Dec 30, 2020
21 of 97

Hi Bojan,

I am not able to close my agency as well. I have already made in Non-Exclusive as yoy suggested

Getting below error-

 

No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
22 of 97

Hi Mrinmoy,

 

I went ahead and closed your agency as per your request. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
Upwork
haissaoui
Active Member
Hamda A Member Since: May 3, 2020
23 of 97

Hello,

 

The agency's balance will be trasfered to my freelancer's balance when closed?

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
24 of 97

Hi Hamda,

 

I am sorry for the late response. I checked and can confirm that by design funds from an agency account will not be transferred to your freelancer account if it is closed. Please withdraw all funds from your agency balance before closing your agency profile. 

 

Thank you,

~ Nikola

Untitled
cmhworks-agency
Active Member
Cmhworks A Member Since: Dec 18, 2020
25 of 97

I have been trying to close our Agency under my freelancer account and it keeps giving me this error. (Please see attached)

 

Agency Close Error.png

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
26 of 97

Hi there, 

 

Your agency account has been closed as per your request.

 

Please note that your profile must represent you as an individual and that all the information in your profile including your name needs to be accurate, truthful and verifiable.  Please check this help article for more information on how to update your profile name.

 

Thank you!

~ Bojan
Upwork
gantlet
Active Member
Sharun A Member Since: Mar 22, 2018
27 of 97

I'm trying to close my agency, but I receive the below error

No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
28 of 97

Hi Sharun,

 

Your agency profile is now closed, thank you.

~ Goran
Upwork
andyrathod
Active Member
Pratik R Member Since: Oct 26, 2018
29 of 97

Hello,

 

I could not close my agency account. I have added Address into the profile still facing the same issue on when I click Close my agency link. 

 

Thanks,

Pratik

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
30 of 97

Hi Pratik,

 

Your agency profile is now closed, thank you.

~ Goran
Upwork
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