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Unable to close agency profile

emeasy
Active Member
Awele O Member Since: Jul 20, 2020
51 of 97

I am also unable to close my Agency account, there are no job or proposal open/active in that account.

When I click on 'Close my agency' button under Settings, I always get the following error:

No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
52 of 97

Your agency account is now closed as per your request, Awele.

 

Thank you!

~ Bojan
Upwork
voidlightltd
Active Member
Matt C Member Since: Nov 9, 2020
53 of 97

I'm getting the same error and need to close my agency as well. Could you help please?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
54 of 97

Hi Ashok and Matt,

 

We closed your agency accounts as per your requests.

 

Thank you!

~ Bojan
Upwork
0b982354
Active Member
Miguel A Member Since: Mar 13, 2021
55 of 97

Hi, I have the same problem as the previous user. When I click the button now it says I need to contact Customer Service.

Not sure what for.

pradeephele
Moderator
Pradeep H Moderator Member Since: Jan 11, 2021
56 of 97

Hi Miguel,

 

I'm sorry to hear that you are unable to close your agency account. Your agency account has been closed as per your request.

 

Thank you

Pradeep H

Untitled
02db2732
Active Member
Fuad B Member Since: Dec 22, 2020
57 of 97

please, close my agancy i cannot do it, because of error

No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
58 of 97

Hi Fuad,

 

Your agency is now closed, thank you.

~ Goran
Upwork
mdsahid
Active Member
sahid h Member Since: Jul 10, 2017
59 of 97

I'm also unable to close my agency. It's given me this error when I try to close my agency. 

 

No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
60 of 97

Hi Sahid,

 

Your Agency has been closed as per your request.

 

Thanks!

~Andrea
Upwork
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