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b4af4169
Community Member

Unable to close my agency

Hello,

 

I am trying to close my agency, but I keep getting this message "Close all open contracts associated with the company".

I don't see any open contract on the Contracts menu. 

 

Thanks

4 REPLIES 4
pradeephele
Moderator
Moderator

Hi Joosang,

 

Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.

 

Thank you.

Pradeep



Upwork

Hi Joosang.

 

I m having the same issue. Each time I click the 'close my agency' icon, it brings up lines of code that I don't understand. Any help?!

Hi Abraham,

 

Thank you for reaching out to us. I checked and it looks like you already created a support ticket. I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further. 

 

~ Nikola
Upwork

Thanks, Nikola! I'll be waiting

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