Unable to create agency account

[#1]

I have a Freelancer Profile and I wanted to create an Agency but I am not able to create an agency profile. I am following there is no Create a new account under Settings > Contact Info.

[#2]

Hi Muhammad,

I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.