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Roman's avatar
Roman K Community Member

Unable to invite freelancer

Hi,

I cannot invite a freelancer to our agency. A window appears with the inscription: (Freelancer mail) - invitation failed.
Invitation has not been sent.
When I go to his profile a window appears with "This profile is no longer available. Browse other freelancer profiles here."
Profile: **Edited for Community Guidelines**

 

Please help me with this.

3 REPLIES 3
Aleksandar's avatar
Aleksandar D Community Manager

Hi Roman,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Upwork
Roman's avatar
Roman K Community Member

Hi Aleksandar, 

 

I carefully read your article with the reasons for Violations https://support.upwork.com/hc/en-us/articles/211067618-Freelancer-Violations-and-Account-Holds. I did not find a single reason why his account could be blocked. In this regard, I think that this happened by mistake and please check his account again and describe to us the reason, if it exists.
If it will be necessary, then he is ready to phone to undergo verification.

 

Thanks in advance.

Goran's avatar
Goran V Retired Team Member

Hello Roman,

 

I understand your concern with this and as we've already mentioned we can't share details for another user with you.
Your team member is more than welcomed to update and resubmit their application. Once their application is accepted you will be able to invite them to your team. Thank you.

~ Goran
Upwork
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