Apr 23, 2020 02:15:22 PM by Patricia A
I receive the error message "to submit a proposal, update your profile rate to $3/ hour or more". When I attempt to change my settings, I see the message "Your agency manager has chosen to keep team member rates private". I am a business manager and should not be having this issue. Please Help!
Apr 23, 2020 03:04:23 PM by Bojan S
Hi Patricia,
Unfortunately, since your an exclusive member of the agency, you can only work on projects from the agency and not as an independent freelancer. Please communicate with your agency owner about this. Your agency owner or you as a business manager should be able to change your profile rate under the Agency Ruster.
Thank you!
Apr 24, 2020 09:35:24 AM by Patricia A
I cannot find the agency roster. I even logged in under the agency owner's account and still cannot find it. How do I locate this?
Apr 24, 2020 10:57:55 AM by Bojan S
Hi Patricia,
Please make sure you're logged into your account, then click on your picture in the upper right corner and switch to the agency context. Then, you should be able to go to Find Work> Agency Roster and edit rate. Please, note that it's against Upwork TOS to share accounts, so make sure you only access the agency through your own account.
Thank you!