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Dr. Irfan's avatar
Dr. Irfan S Community Member

Unable to subscribe PLUS membership

Hi. Whever I'm trying to upgrade my membership to PLUS one, Following message pops up on the screen. " We are in process of subscription renewals and upgrades are not possible during that period. Please come back later." I have cleared the cookies and tried it on another web browser too but no vain. Kindly help regarding this. Thanks
Irfan
1 REPLY 1
Aleksandar's avatar
Aleksandar D Community Manager

Hi Dr. Irfan,

 

I noticed you're trying to upgrade the membership of your agency on the same day that the membership is set to expire. In cases like this, you need to wait for the new billing cycle to start and then try again.

 

Thank you.

~ Aleksandar
Upwork