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Unable to view any Report in My Reports

Active Member
Dinesh P Member Since: Dec 21, 2020
1 of 2

Logged in as a Freelancer of Smart **Edited for Community Guidelines** agency, I unable to view any reports. I changed the Account from Dinesh Prabhu (freelancer page) to **Edited for Community Guidelines** page (agency( and then click on Reports (My Reports). I see various weekly report options for Teams, Freelancers, overall & clients. But, when I try to view the reports after changing the filters/Sorting by older weeks & custom date range, I am unable to see any reports. I performed the following steps in my browser & still unable to view any reports:

1. Cleared cache & cookies. Restarted the browser & logged into Upwork.
2. Opened the page in Incognito mode. Logged into Upwork.
3. Newly installed Firefox & tested. Along with Firefox, tested in Edge. 
4. Cleared cookies using the link (https://Upwork.com/clearcookies) & restarted the browser and logged in to Upwork.

Can someone help us with this matter?

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 2

Hi Dinesh,

 

Our team will reach out to you via ticket as soon as possible and will assist you further. Thank you.


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