Greetings of the Day!!
Please help us with the below questions:
Some of our clients are not responding So what can we do?
Does our profile affect by the job in-progress projects with no earnings?
Let me know if you need any other information.
You can contact customer support and give them the contract id/contract name/customer name and asked them to send him a reminder on your behalf about the project.
Yes, keeping the jobs in progress with no earning affect the JSS.
Have need more? ask more
Have a good day