Update client fee and billing history in my new agency

[beatrizas]

I have recently created an agency, and I am bringing some of my freelance clients to the agency (I have been a freelancer in the platform since 2014 -formerly oDesk). I just realized our working history starts from zero (even if the contract is granted to my profile inside the agency) that mean I have to start paying again a 20% fee (this scenario is even worst with the clients I was on the path to reach 10k and drop the fee to 5%). 

Any solution to this issue? These are long-term clients (2+ years) and for what I understand we do not have the obligation to keep working inside the platform, and I am considering that option if there is no competitive solution to bring them to the agency profile.

Thanks for the help!  

[kochubei_valeria]

Hi Beatriz,

We'll have one of our agents reach out to you directly via a support request to check which contracts you're referring to and discuss options. 

Thanks!