This message is from my agency Team member **Edited for community guidelines**. Could you please read and resolve it.
I worked hard, delivered a product for testing on client server, But client start talking rudely like I am some one's slave. I refunded all billing money in a minute when I felt like working with this kind of person is like feeling disrespect. Even after refunding and installing all work to the client server, the client had written negative feedback.
Here are Contact details that I am talking about:**Edited for community guidelines**
But I had written an apology to the client even after this kind of humiliation just for retaining my profile rating. And he had given 5 starts then. But today UpWork has degraded my profile score. Why?
Is there no space for freelancers. For every dispute only a freelancer is responsible. Is it like that?
I am really feeling very much disappointed.
If I worked hard and refunded only because of the behaviour of the client. Even Upwork has degraded my rating.
We won't be able to discuss your agency member's account in the Community. Keep in mind that Job Success Scores reflect a wide range of factors such as public and private feedback, long-term contracts, repeat ones, a pattern of contracts without feedback, etc. Please advise them to check this help article for more information about the Job success score.
We will begin collecting GST/HST and QST numbers from clients and freelancers who are registered for Canadian Tax purposes. Learn about the steps to take before Canadian tax collection starts.Learn More
Join the conversation and hear thought-provoking stories shared by freelancers from around the world about building successful businesses and redefining the meaning of "workday" for themselves.Learn More
Learn top tips and best practices to showcase your Project Catalog offerings. Gain helpful insights to propel your projects and get them in front of more clients.Learn More
We are beta testing a new way to help you stand out to clients. Now you can optionally bid additional Connects to appear in one of three promoted slots pinned to the top of clients' proposal managers.Learn More