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sarahkia
Community Member

Upwork is charging before freelance request the payment or client approve the work

Recently I have had so much trouble with Upwork invoices and charges. Upwork is charging before freelance requests the payment or the client approves the work. I cant even see the actual contract in my dashboard for the invoice and charges they have.... It is frustrating... Does anyone have a similar experience?  

1 REPLY 1
AndreaG
Moderator
Moderator

Hi Sarah,

 

I'm not sure I understand what you're referring to, could you please share more details so we could help? Please include a Contract ID where this is happening so we could check.

 

~Andrea
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