Apr 13, 2022 12:49:27 PM by Muhammad Z
I can see a client account in my freelancer profile but am unable to find an agency account.
Solved! Go to Solution.
Apr 13, 2022 03:17:56 PM by Luiggi R
Hi Muhammad,
I checked and that's because you already had an agency account in the past. Note that you can only be the owner of one agency. I went ahead and restored it for you so now you should be able to access it by clicking your photo on the top right corner of the main page.
Apr 13, 2022 03:17:56 PM by Luiggi R
Hi Muhammad,
I checked and that's because you already had an agency account in the past. Note that you can only be the owner of one agency. I went ahead and restored it for you so now you should be able to access it by clicking your photo on the top right corner of the main page.
Dec 31, 2023 10:16:23 AM by Adefolahan A
Hi Luiggi I believe I am also in a similar situation, I had an agency, which I then closed and I am looking to create one now, since I am better prepared but now I can't find the option to do that in my account any more, how do I resolve this
Dec 31, 2023 10:53:04 AM by Luiggi R
Hi Adefolahan,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Jan 6, 2024 10:57:13 AM Edited Jan 6, 2024 11:14:22 AM by Luiggi R
Hi Luiggi,
Since I got the initial response from the support agent 6 days ago stating that the old agency I closed is still active but it is not displayed on my main menu and that I will be updated, there has been no further update as regards the issue with my account, this issue has set me back a couple of days already and is delaying other activities I have to carry out, so I will appreciate if this is resolved ASAP.
Here is an attached image of the discussion so far with the support agent
**Edited for Community Guidelines**
Jan 10, 2024 03:05:37 AM by Luiggi R
Hi Adefolahan,
I apologize for the delay in getting back to you. Upon confirming with the team handling your case, they've followed up with you via your ticket with an update. Kindly refer to your ticket for more information and don't hesitate to follow up with them if you have questions.
Apr 14, 2022 10:16:39 PM by Jamil H
Great! The decision, please go to your Freelancer account and one-click create your agency.
Setup Properly with Upwork Teams and conditions.
Thank you
Have a great day
Jan 4, 2024 02:55:52 AM Edited Jan 4, 2024 02:56:19 AM by Jimmy O
I've had it rough getting a job on upwork, am transitioning from fiverr, any ideas..or agency I should join..