May 2, 2022 01:50:37 PM by Muhammad A
Hi there, hope you are fine.
5 days back I got my first milestone approved from a contract on my Agency, which has only one member, me. For fixed price contracts on my own account, payments became available in 5 days, but for this I cannot see them even in my escrow, pending or available.
So when will I receive them, and I was expecting them to be visible on my Reports of my personal account, which they are not yet.
So kindly help me with this.
Thanks
May 2, 2022 04:21:57 PM Edited May 4, 2022 01:41:02 PM by Arjay M
Hi Muhammad,
Your client places funds into escrow when they set up a milestone. When you submit a milestone deliverable, your client is able to review your work and direct us to release payment. Your client can choose to release the full amount, more, or less than the escrow deposit, or ask you for changes to the work product.
When your client releases a milestone or final payment on a fixed-price job, it immediately shows as pending on your financial account. If the contract is under the agency, it’ll show in agency reports. Pending payments become available for you to withdraw after the standard five-day security period.
You can check this help article for more details.
May 4, 2022 03:49:33 AM Edited Jun 25, 2022 09:21:30 AM by Anna Antonette S
Since you are hired under an Agency, payment is seen under Agency account - Reports - Transaction history and should be available after 5 days of client's approval. Hope this helps.
May 5, 2022 08:48:39 PM by Muhammad A
Hi Anna, thanks for helping me out.
This I know, but more than 5 days have passed, and still, funds are not available under my reports. I am the only member of the agency, so how will I receive them...