🐈
» Forums » Agencies » cancel your freelance rplus membership but li...
Page options
richard-seshie
Community Member

cancel your freelance rplus membership but link won't appear although I am verified

Hello,

 

Although my profile has been verified 4 days go, I can't access the "membership and connects" section. I would like to downgrade my freelancer profile to the basic plan from the next due payment date.

 

Chat and support are not helpful.

 

R

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Richard,

 

As an exclusive member of your agency, you won't be able to use your freelancer membership plan/Connects. Exclusive agency members can only work on contracts under the agency. To update your exclusivity, log into your Upwork Agency account and look under Settings - Members and Permissions.

~ Bojan
Upwork
Latest Articles
Featured Topics
Learning Paths