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aurora-select
Community Member

"Agency Contractor Type" change can not be reverted

I recently changed "Agency Contractor Type" for a member of our team, so I could change the hourly rate displayed on her account, understanding exclusive members are not able to change the hourly rate value. 

Once the change had been done, I reverted the member back to "Exclusive" but changes show as pending. This member does not have an open contract or proposal. Would you please kindly remind me how to resolve the issue.

 

**Edited for community guidelines**

3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Behnam,

 

Could you please clear your cache and cookies or log in with another browser to check if you’re able to update the user's exclusivity under the  Settings > Members and Permissions.? Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork

Hi Bojan,

 

Thank you for prompt reply. I have tried with another computer with same issue. 

 

**Edited for community guidelines**

Thanks for reaching back to us, Behnam. 

 

One of our team members will reach out to you directly via a support ticket to assist you with this concern.

~ Bojan
Upwork
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