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"User has active job applications" error during Agency Freelancer Invite

Not fully understanding this error


"User has active job applications".


I need to add a freelancer to my Secure-Venture team. Following the instructions,
I go to Members & Permissions > Invite New User.
On the Invite Users dialog, I add the freelancer's email.
An error message appears: "We were unable to send invitation to such users: .... User has active assignments or offers"
I checked with the freelancer and there is no active proposals should prevent no from joining this team.


Hi Cole,


I'm sorry to hear you're having trouble adding a member to your agency. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi
Community Member

I initially encountered the same issue, but after filing a support request, I was able to add the necessary team member to the agency.
Since a ticket has already been created, try to address your concern there so that the Upwork team can address it.


Community Member

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