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Imran's avatar
Imran R Community Member

statement of account / refunds

Hi,

 

I have made several payments to my freelancers over the past year but i cannot seen anywhere what i have paid out in a statement format. Also i was due a refund for a case and i cannot see that anywhere? 

 

The usuability of this on the site is very poor.

 

 

1 REPLY 1
Aleksandar's avatar
Aleksandar D Community Manager

Hi Imran,

 

Thanks for reaching out to us. To view all your transactions and download invoices, you can go to Reports > Transactions, adjust the date filter, and click on the 'Ref ID' of the specific transaction. Once the popup opens, you should see a link to download the invoice. 

 

Regarding your refund, I checked, but couldn't find the contract you are referring to. Could you please send me a private message with the contract ID so that I can check and assist you further?

Thank you.

~ Aleksandar
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